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Independent Sales Representative
Corporate Office Opportunities
The IT specialist will own the configuration, maintenance and security of all company IT infrastructure, applications and data, cloud, network and desktop.
The IT specialist will provide support on all company networks, including design, implementation, maintenance, as well as, access control and security. The IT specialist will support all enterprise business applications, including email, document management, ERP, CRM and expense reporting, including application configuration, access management and data backup and security.
The IT Specialist will also provide assistance to all levels of people in the company with computer software, hardware or system problems. IT Specialist will serve as the primary point of contact (telephone and email) for new and existing employees. IT Specialist may manage contractors to complete desktop support tasks.
Configure, maintain and secure the Company network
Configure, conduct and maintain backups of all Company data
Configure and support all network hardware, e.g., servers, routers, printers
Configure, maintain and secure (control access to) all BigIron enterprise applications, e.g., Concur, Avalara, NetSuite, PayChex and tbd enterprise applications
Configure, maintain and support desktop productivity applications including Microsoft Office Applications, as well as, softphone and video conferencing applications
Solve technical support inquiries using all available resources, including remote support
Provide technology assistance to users in a timely manner, including setup, configuration, and basic explanation via in person, on the phone or in an email
Ability to communicate difficult concepts to various audiences
Complete basic requests on first contact, and follow through longer projects to completion
Ensure workstations, phones and software function properly, and are reliable and secure including Spyware and virus removal
Ensure all new employees and independent contractors under contract with Company are set up properly and are assisted with the on-boarding process, including application of user licenses
Maintain a complete inventory of all assets: hardware, software, printers, and other property
Participate and contribute in weekly infrastructure team meetings to review help desk tickets accomplished and those that are in the queue, review system performance and availability metrics as well as analyze issues
Qualifications and Experience
2-4 years of technical support experience
Experience administrating Active Directory, printer and file shares
Experience administrating enterprise applications such as NetSuite, Concur, Outlook
Experience administrating cloud-based applications
Experience supporting both PCs and Macs
BA/BS degree in Computer Science, Computer Engineering, or similar discipline is preferred, though comparable knowledge and proof of learning ability, through job experience, is also acceptable
Experience with IT purchasing and vendor interaction
Sales Career Opportunities
District Sales Manager
Maintain, increase and develop company awareness and sales of online auction services in a defined district. Provide leadership and adequate communication to develop the sales representatives within the assigned district.
Qualifications and Experience
Bachelorís degree; or five plus years related experience and or training; or equivalent combination and experience. Must have knowledge of equipment sales in agricultural, construction or transportation and possesses leadership qualities. Computer proficiency required.
Health, Dental and Vision
Short Term Disability, Long Term Disability, Life Insurance
401K Company Matching
Company in-house Apparel Allowance
Paid Time Off and Holiday
To apply submit your Cover Letter and Resume to Employment@BigIron.com.
Notate the position of interest in the subject line.